Return policy

1. Return eligibility: All clothing items purchased on our platform are eligible for return within 30 days from the date you receive them, as long as they are in original condition, have not been worn or washed, and have all original tags and packaging intact.

2. Return process: If you need to return the goods, please submit a return application through our customer service system within 30 days of receiving them. When applying, please provide your order number, product details, and specific reason for return. After reviewing and confirming your application, we will email detailed return instructions and the return address.

3. International return Guide: Considering the unique nature of international logistics, we recommend choosing a trackable mailing service when returning and keeping the mailing receipt. The return address may be outside your country; please understand the relevant international mailing regulations and possible costs. Once the goods are shipped, please provide us with the tracking number so we can track the return status.

4. Shipping policy: You will bear the shipping costs incurred by the return unless the goods have manufacturing defects or we send the wrong goods. In these special cases, we will bear the full cost of the return. Please note that due to the complexity of international shipping, return processing may take a long time. Please be patient.

5. Refund processing: After receiving and inspecting your return and confirming that it is eligible for return, we will process the refund within 5-10 business days. The refund will be returned to your original payment method. Since international transactions may take a long time to process, please understand and wait patiently for the refund to be received.

6. Special notes: Due to the complexity of international logistics and tariffs, we recommend carefully considering your needs before returning. Frequent international returns may incur unnecessary costs and environmental impacts. We are committed to providing high-quality goods to reduce the need for returns.

7. Contact us: If you encounter any problems or questions during the return process, please get in touch with our customer service team. We provide multilingual services to ensure your questions can be answered promptly and accurately.
8. Policy updates: We reserve the right to update our return policy promptly based on operational needs and changes in international regulations. We recommend that you carefully read the latest return policy before purchasing to ensure that you understand and agree to our return process and conditions.

9. Disclaimer: Although we strive to ensure the quality of the goods and the accuracy of the description, the goods may be slightly affected during transportation due to uncontrollable factors in the international logistics process. If the returned goods do not meet the return conditions, we can refuse the return or deduct the corresponding processing fees. We thank you for your understanding and cooperation.